FAQ's

Taxi FAQ's:

  • Our taxis accept MasterCard, VISA and American Express.
  • Passengers must provide their own child safety seat for those under five feet tall and under nine years old.
  • For areas outside of Shelby County and some extreme edges of Shelby County the driver may charge a ten dollar minimum or a five dollar surcharge, whichever is greater.
  • For prompt service, please be prepared with the address and the phone number of the place from which we are picking you up.
  • We provide service 24 hours a day, 7 days a week, 365 days a year.
  • We service all parts of the metro-Memphis area, but you may be asked to change your pickup point and/or destination to a well lighted public place to insure the safety of our drivers.

Passengers in a Yellow Cab or Checker Cab should expect:

  • The driver not to smoke
  • The driver to speak and understand English adequately
  • A clean cab
  • A visible taximeter and driver permit
  • Help with luggage
  • A polite driver, informed about activities in the Memphis area
  • The driver to turn off the radio when asked

Any inadequacies should be reported to 577-7777 or 800-796-7750.
Please mark the cab number, date and time.

Premier FAQ's:

  • We accept MasterCard, VISA and American Express, but corporate accounts are available.
  • Cash deposits may be required for some charters.
  • All billings are from when our vehicle leaves our lot, until it returns.
  • All internet bookings are not confirmed until the customer receives a specific confirmation by fax or email.
  • Office hours are M-F, 8am-6pm, but we can often be reached to help you after hours or on the weekends through our sister company, Yellow Cab.
  • Please give us at least 24 hours notice for all service requests.

Call us now to make your Reservation
(901)-577-7700 or 1-800-796-7750


 

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